Here is a good article that would definitely get you started on the most interesting aspect of CRM 2011, yes CHARTS...CHARTS...that every stakeholder of the CRM is interested in...
http://www.dynamicscrmtrickbag.com/2011/01/19/2011-charts-views-and-data-grids/
http://www.dynamicscrmtrickbag.com/2011/01/19/2011-charts-views-and-data-grids/
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